Is Zulily Legit or Scam?

There’s nothing better than finding a good deal for yourself and for your kids. Especially when it comes to fashion.

If you are still unsure of what I’m talking about – It’s Zulily! A retailer which offers you style and comfort along with the best deals.

But these kinds of e-commerce lead many to think ‘Is Zulily legit?’ In order to find out, I’ll be escaping to the world of Zulily today.

Zulily Review

Zulily is an American based retailer which serves customers the freshest deals of fashion, décor and toys. Founded by Darrell Cavens and Mark Vadon, Zulily is considered one of top e-commerce companies in America.

Their main priority is to help users find the best deals and discounts. On goods like clothing, strollers, onesies, books, etc.

This Seattle company currently is worth billions clocking at more than $2.6 billion.

Is Zulily Legit?

It’s quite normal to doubt whether a shopping portal is legit. Is it the same with Zulily?

Zulily is legit in my opinion, even though people’s reviews have been mixed. Since they’re known as one of the top American e-commerce sites, it’s safe to declare it as authentic.

But what’s the process of using Zulily? I’ll get into it in a bit.

How Does Zulily Work?

To use Zulily you need to sign up with them at first which is free. You open up an account and become a member of Zulily.

Everyday they post a sale of items which is generally available only for 72 hours. During which you can place an order, this way you constantly get new products.

Purchasing works a bit differently with Zulily, after buying a product you have to wait. Until the sale is over and they notify the product company. After which they put a bulk order and can send you your stuff.

Zulily Products

Zulily is known for fashion and comfort and their products reflect both. You get fashion items such as apparel for both women and kids between newborns to teenagers.

The main items you get are:

  • Women’s fashion
  • Back to school
  • Health and Beauty
  • Sneakers
  • Toys and Games
  • Electronics
  • Outdoor and Living

Basically the store is an all rounder with all kinds of stuff available. There are several more options such as books, pop culture stuff and many more.

How Are Prices Like At Zulily?

Main attraction of Zulily is the prices. As I explained before, they work based on discounts and deals.

So everyday you get new discounts ranging from 20% to 70% off. You just need to act fast when you see a particular deal you like. At the time of writing this, I found my dresses below $20.

They also price match so any product you see elsewhere, you can ask for a lower price. This way you save plenty of your hard earned money.

Similar Article: Bloomingdales Review

Zulily Shipping Policy

From what I have read and heard, Zulily shipping policies leave much to be desired. Firstly, they charge $5.95 for domestic shipping and more for other countries.

Their delivery times also differ a lot from other e-commerce sites. Since they have to order in bulk when a sale ends, delivery times might be a bit slow. 6-11 days for delivery time after Zulily’s order processing.

There are three kinds of shipping available at the moment: Standard, Faster and Fastest.

Zulily Return Policy

Some things are eligible to return but return options will be available when you order. Things like swimwear, lingerie, electronics, beauty products and food might not be possible to return.

Typically, you get 30 days for returning goods during which you need to contact Zulily customer service. You also incur a charge of $4.95 as a return fee, $8.95 if it’s 2-5 items.

Please do note that return is only applicable for USA residents and not for international users.

Feedback of Zulily

On several trust websites, it seems Zulily has less than average scores.

Trust Pilot says the score of Zulily is 2.6 which is poor. 1,374 reviewers have said customer service is less than satisfactory and shipping is extremely slow. Very few have mentioned that they liked the overall experience of shopping from Zulily.

Consumer Affairs on the other hand has rated Zulily as an average 3.8. Not that many negative reviews as other sites and many have said Zulily is great for money saving. Some were unhappy with the shipping, seems like slow shipping is a constant complaint regarding Zulily.

Alternatives Of Zulily

There are several such online websites which use business models like Zulily. Here are two more.

Overstock: Overstock is an American e-commerce company which sells hundreds of products and brands from different retailers. You can save your money and end up purchasing many goods with ease.

Wanelo: Wanelo is another such site where like Zulily, you can get plenty of options with amazing discounts. You can use both their site and app to shop from Wanolo.

Frequently Asked Questions (FAQs)

Q1# Does Zulily have a mobile app?

Ans: Zulily have a mobile app which can be downloaded on your phone. You can use it to get notifications on your phone whenever there is a new deal.

Q2# Can I still shop at Zulily without signing up?

Ans: You have to sign up for membership before using it for your shopping. Membership is completely free and you can unsubscribe anytime.

Q3# How to get in touch with Zulily customer service?

Ans: To get in contact with Zulily customer service you can chat, email or directly call them. They have all the information in their Help Center page.


With businesses like Zulily it’s inevitable that we question: Is Zulily Legit? After writing this review, I would say that yes it is.

Zulily is authentic but not without problems. One of their main problems is slow shipping but with time it can be fixed.

If you are looking to save some money while getting some amazing deals, Zulily could be for you.

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