Do you want to know what completes an outfit? Shoes of course! But with so many retailers on the market it’s hard to differentiate between the good and bad ones.
To make it easier on your mind, I am here today with one such footwear retailer. Rack Room Shoes, an American retailer dating back years.
But before you head towards the site, hold your horses. Let us first verify the question: Is Rack Room Shoes legit?
Rack Room Shoes Review
Rack Room Shoes was founded in 1922 by Phil Levinson in Salisbury, North Carolina. What started off as Phil’s Shoes later was renamed as Rack Room Shoes.
During the 1980s they were obtained by German group Deichmann Group and have been running it ever since. They also purchased Off Broadway Shoe Warehouse in 2002 and brought it together under one roof.
They focus on bringing in shoes and shoe care items for men, women and children under many budgets. In 2022, they will be celebrating their 100th year in business.
Is Rack Room Shoes Legit?
The main objective of this review is to bring you the honest answer. Is Rack Room Shoes authentic or is it just a scam?
Rack Room Shoes is legit and has been running since the 20s! Yes, you read it right, they have been in business for almost a hundred years. This alone proves that this company is legit and is not going anywhere anytime soon.
But what does Rack Room Shoes sell that has earned them top spot in the shoe retailer business?
Rack Room Shoes Products
Collections at Rack Room Shoes are huge and cover a wide range of shoes of different styles. You can probably get shoes for every style and any occasion.
They offer brands from all the major brands such as Nike, Adidas, Reebok and Tommy Hilfiger. They also carry their own home brands such as Cupcake Couture, Bluefin, Limelight and Restoration.
Rack Room Shoes has shoes for men, women and kids and they cover everything. From sneakers, heels, sandals, boots to flip flops.
Apart from shoes you can also get a number of accessories. Such as socks, backpacks and shoe care products.
Rack Room Shoes Pricing
Even though Rack Room Shoes sell designer shoes, prices are not that expensive. They constantly offer promos and sales which help to not put strains on your wallet.
Price range for athletic shoes start from $35 and can jump up to $200 based on the design. Same goes for dress shoes and boots.
The least expensive items are probably in the accessories sections. Followed by casual shoes such as sandals and flip flops.
Rack Room Shoes Shipping Policy
Rack Room Shoes only offers shipping within the United States Continent. Standard economy is free if you order over $65 or more or else $6.99 will be charged. Standard shipping takes about 7 to 10 days.
There are few more options for deliveries as well which for additional charges can be faster. They are:
- Standard Ground which takes about 5 to 7 days and costs $8.99
- Expedited which takes about 2 to 3 days and costs $19.99
You can also opt for pick up if you are too impatient to wait for shipping.
Rack Room Shoes Return Policy
Rack Room Shoes return policy is quite generous in my opinion. They allow a 60 day window for any return but they have to be in original conditions.
They have to come back unused and with the original receipt. If you lose your receipt, best they can do is offer you a gift card of equivalent value.
You can either ship your return at your own cost or drop them off at one of their stores.
They take about 3 to 10 days to process your refund. And they have the right to reject to give you a full refund after assessing your returns.
Rack Room Shoes Customer Satisfaction
Before I head towards the conclusion of this review, let me first breakdown customer reviews. Is Rack Room Shoes really worth a shot or it’s just not reliable at all?
Site Jabber says that Rack Room Shoes is not that reliable according to the people who rated them. They only have a low score of 1.8/5 which says they barely care about customers. The most common complaints are of customer service and wrong order deliveries.
Pissed Consumer on the other hand has barely given them a 2/5 after analyzing the reviews. In fact they rank only 430 among 2448 of footwear retailer companies. General dissatisfaction regarding poor customer service and shady policies are rampant among customers.
Rack Room Shoes Alternatives
I believe that if you are looking for a wide range of shoes under one roof. There are many options out there.
DSW: DSW is very famous for their big collections of shoes all designer branded. They operate both online and offline with more than 500 stores. In fact, they are the leading footwear retailers in America.
Shoe Mall: Shoe Mall is another alternative of Rack Room Shoes which comes highly recommended. They are popular for carrying a great range of goods with affordable pricing. You can find all sorts of shoes for men, women and kids.
Frequently Asked Questions (FAQs)
Q1# What kind of payment methods are allowed in Rack Room Shoes?
Ans: You can use any VISA, MasterCard, Discover, American Express or Discover card. You can also use gift cards purchased from Rack Room Shoes for online shopping.
Q2# Does Rack Room Shoes have an app?
Ans: Yes, Rack Room Shoes has an app which you can download on your Apple or Android phone. You have to sign up for an account in order to use the app though.
Q3# How many stores does Rack Room Shoes have in the country?
Ans: Rack Room Shoes has around 500 stores dotted across The United States. Many of them feature an open concept design making it more accessible.
Conclusion
It’s understandable to be confused about a website and you have every right to ask this question. Is Rack Room Shoes legit?
I hope with this review you were able to find out the answer. Every online shopping site has their bad and good sides and it’s entirely up to you to decide.
If you think their pros outweigh the cons, you are more than welcome to try them out. Be sure to comment down below!