Is Moosejaw Legit or Scam?

What comes to mind while searching for outdoor apparel and goods? Moosejaw of course! A retailer consisting of top brands at the best price.

Sounds like a dream, yet too skeptical to try it out? The question ‘Is Moosejaw legit?’ immediately springs to mind. Well, fear not, your resident reviewer is here with all the juicy details and information.

So, don’t go anywhere!

Moosejaw Review

Moosejaw is a top rated retailer for outdoor gear such as hiking, trekking, snowboarding etc. The company was established by Robert Wolfe, David Jaffe and Bill Schulman in hopes of selling camping equipment.

Their main motto was to offer high quality goods without turning out of your pockets. Their first store was in Keego Harbor, Michigan in 1992 and eventually included e-commerce in later years. By 2007, private companies like W Capital Partners and Glencoe Capital started acquiring shares from the company.

In 2017, the giant corporate company Walmart finally bought off the whole company with a sum of $51 million cash. Quite the journey, Moosejaw has gone through.

Is Moosejaw Legit?

As promised I will now reveal the truth, can we trust Moosejaw?

Yes! Moosejaw is fully legit. They have been operating for many years now and has built quite a good reputation among users. Buying from Moosejaw doesn’t require you to lose a kidney and hence makes it the perfect online store.

Now, before you start dreaming about that camping trip, let’s focus on their main features.

Moosejaw Products

At Moosejaw you can get any outdoor gear or apparel needed for a trip. From waterproof jackets, thermal shirts, head gear you can literally find anything under the clothing section. Under the footwear department, they have shoes like waterproof boots, hiking boots, rain boots, ice shoes and laces.

For sports goods, they have snow boards, paddles, hammocks, helmets and many more items. All popular brands are available to shop like North Face, Mammut, Marmot, SmartWool, Icebreaker and dozens more.

Under the other section, you can find miscellaneous items like luggage, cameras, yoga mats, backpacks, etc.

Moosejaw Product Pricing

You must be wondering if pricing at Moosejaw is truly what they promise. Yes, prices are truly reasonable and are offered up to 63% off retail price. Now here’s the thing, items like kayaks, snowboards or bikes will obviously cost a bit.

But if you compare them with other companies, they won’t seem much. You can even ask for a price match if you find similar items at a lesser price elsewhere. Clothing like jackets and footwear are available on every budget from $70 up to $500+

Smaller items like gloves and caps are always extremely reasonable. If you can wait a bit then their sales are great options to save money. They constantly have those so that you don’t have to lose every bit of your hard earned coins.

Moosejaw Shipping Policy

Shipping is free for orders over $49 currently which normally takes about 4-6 days. If you are an eager beaver, then 3-1 day shipping is also available. Charges depend on your item and which shipping type you choose.

Moosejaw does ship internationally but it depends on the location. Places like Canada, Australia, New Zealand are always welcome to order. However, some things only made for the USA cannot be shipped worldwide.

You can take help from third party carriers like MyUS to help you get your products. They deliver to more than 200+ countries and directly deliver to your doorstep.

Moosejaw Return Policy

Do you know the best part of Moosejaw return policies? They offer a lifetime of return OR exchanges – very few companies offer this feature. That means you can return your goods anytime as long as they are in resellable conditions.

But not all items fall under this rule though. Electronic goods apart from drones need to be returned within 30 days to get refunds or replacements. To make returns all you have to do is send them back packed and with their return form.

Once received they will inspect it for damages. If they deem the item fit to be resold then a full refund will be issued within days. Returns made within 60 days will issue refunds via original payment methods.

Returns made after 60 days will have the only option of having a gift-card issued. Still a better option than missing the return period and wasting your money.

Moosejaw Client Feedback

While writing this review, I have been looking at what others have to say about Moosejaw. Most have been positive about the company with their good prices, free shipping and lifetime returns. A staggering number of people say they will recommend the place to others.

On the other hand, like any other e-commerce, they have their share of negative reviews too. Some people have cribbed about the quality of the products while others were sent wrong orders. There are few who say that customer service is not the same it once was.

However, based on my own experience I did not face any problem like the ones mentioned above. In fact, I was assisted with choosing a sleeping bag with the utmost professional behavior. Not only that the value for money is considerably high and well worth the purchase.

Frequently Asked Questions (FAQs)

Three of the most commonly asked questions about Moosejaw are:

Q1# What is the Dog Hall of Fame at Moosejaw?

Ans: Dog Hall of Fame is for those wanting to showcase how cute their dog is to the world. Each month, the goodest boy is chosen and the lucky pup receives a dog hoodie!

Q2# How many locations of outlets are there of Moosejaw?

Ans: There are a total of 11 stores dotted across the USA. Their headquarters are based in Madison Heights, Michigan.

Q3# How to contact Moosejaw customer service?

Ans: They have a live chat option along with phone numbers and emails listed on the site. You can leave a feedback or question and in due time Moosejaw will happily answer back.


The same question of ‘Is Moosejaw legit?’ was making you take a backstep. With so many e-commerce sites out there on the Internet, it’s hard to differentiate which ones are legit. But I hope this review was able to clear out the smoke and answered your question.

Overall, Moosejaw seems to do well in terms of product selection and prices. Combined with easy shipping and returns it’s hard to stay away from this site. So what do you think of Moosejaw?
Yay or nay?

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