Is Firmoo Legit or Scam? (Firmoo Reviews & Alternatives)

I’ll be honest I am not blessed with perfect vision and I need prescription glasses to see. But it’s really hard to find the ideal pair of frames and here’s why this review gets interesting.

I’ll be reviewing a retailer for both prescription and non-prescription glasses and I’ll start with the main question. Oh, before I forget, the topic of today’s review is Firmoo, a Chinese brand for eye frames.

So, the main question will be ‘Is Firmoo Legit?’ To find the real answer to this question, please don’t go anywhere.

Firmoo Review

Firmoo was founded in 2009 by a group of opticians in China but delivers worldwide. Their main goal was to provide trendy styles of spectacles but without spending buck loads of money.

Thus, Firmoo was born. They claim to use FDA approved guidelines in producing their frames and lenses. Even though they are based in Asia, they have very quickly gained popularity in the USA.

Pretty soon, along with America, Firmoo also captured more countries like Canada and other parts of Europe. Without maxing out your credit card, you can have multiple pairs of glasses from Firmoo.

Is Firmoo Legit?

Are you really sure if Firmoo is reliable or it’s just one giant scheme to rip us off?

Well, Firmoo is legit and based on the numerous positive reviews highly recommended! Their product collection and quality are more than enough to convince people to give them a try. So, if you are wanting to upgrade your look then Firmoo could be for you.

Firmoo Products

At Firmoo, products are unique and always trendy and stylish. You can get a myriad of designs based on colors, style, shapes and sizes.

Lens are also available based on prescription and non-prescription. Bifocal, progressive, single vision and many more are available to choose.

Some unusual styles like clip on glasses and neck glasses are also options at Firmoo. Finally you can buy any kind of sunglasses, both prescription and non-prescription.

How Expensive Is Firmoo?

Okay, so if you are just into buying frames, prices are extremely reasonable. Prices start at $10 for some kids frames and only increases to $44 for others kinds.

If you complete your purchases with prescription lens then prices can go up to $100. Similarly, sunglasses are also on the same price range from $10 to $40.

If you are interested in lowering the price even more, visit their BOGO sale page. They have all sorts of deals and discounts on frames and sunglasses.

Firmoo Shipping Policy

Firmoo ships almost all over the world and offers both standard shipping and express shipping. Standard shipping is available for countries like the USA, Canada, Puerto Rico and the United Kingdom.

Standard shipping to these countries takes about 8 to 22 business days to deliver depending on locations. Other countries are mostly offered express shipping and can cost anywhere between $5 to $24.

Delivery times also differ based on location and area. They usually take only about 8 to 18 days to ship. Keep in mind some places require custom fees.

Firmoo Return Policy

Firmoo return policy originally stated that they give users 30 days to return back any product. But due to Covid-19, they have extended the period to 60 days just for your convenience.

Within this period, you can return your order but have to contribute to shipping yourself. You need to follow their instructions by logging into your Firmoo account.

Within 48 hours you should receive a confirmation email for a refund issuance. You can either opt for an exchange or a return.

Firmoo Customer Feedback

While I was writing this review, I came across several sites highlighting their pros and cons. Among them:

TrustPilot has an almost perfect score of 4.7/5 based on more than 3000+ reviews. Most people were impressed with the quality for the price they paid for. Trendy styles, low price and fast shipping are what sell this site to users.

FaceBook also has a good rating of 3.4/5 from more than 5000 reviewers! They praised the designs, sturdy quality and overall experience but a few hiccups regarding customer service. However, most of the complaints got responses from Firmoo and hopefully dealt with.

Firmoo Alternatives

While Firmoo is a good choice to look for glasses, so are these two options. They are:

Zeelool: Have you heard about Zeelool and their extensive collection of frames and lens? If you like fashionable and up to date trendy frames, this is for you. They are also based in China and deliver worldwide.

Frames Direct: Frames Direct has been running for years now and is known for branded glasses within budgets. So, if you’re looking for some Gucci and RayBan frames and sunglasses, Frames Direct could be worth it.

Frequently Asked Questions (FAQs)

Q1# Can I buy lens for free at Firmoo?

Ans: They have many types and kinds of Firmoo lens available. However, if you choose standard index lens 1.50, you can get those for free.

Q2# How do I get in touch with Firmoo customer service?

Ans: To contact Firmoo, you need to either send them an email or give them a call. They also have a live chat option which is available 24/7. So whenever you need help, they are ready to do so.

Q3# What kind of payment methods can I use at Firmoo?

Ans: You can use any of your credit/debit cards to pay for your purchases. Such as VISA, MasterCard, American Express and Discover. Unfortunately, they don’t allow insurance as payment.


All in all, despite a few negative reviews on the Web, Firmoo I believe is legit. So throw that ‘Is Firmoo legit?’ question out the window because you know it is.

At their price point, Firmoo does deliver what it claims to do. So many trendy styles to choose from with such a small fee.

So, to sum up my review, head over to their website to order your own pair. You never know what’s in store for you!

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